Please be advised that all cookies are processed in a facility where they may come into contact with or include the following:
Milk, Eggs, Tree Nuts (examples but not limited to - hazelnuts, almonds, walnuts, pecans), Peanuts, Wheat, and Soy.
Please DO NOT purchase these cookies if you or the receiver of this box has an allergy to any of the above.*
When do you Ship?
-Better Than Your Mother’s Cookies are shipped throughout the United States using UPS as our third party shipping carrier.
Accepted Credit Cards (Preferred Method)
All orders must be placed online through our checkout process. We accept all major credit cards including Master Card, Visa, American Express, and Discover. Only a single credit card may be used to process the order.
We offer payment via Apple Pay when our site is accessed from a compatible device (iPhones -6.0 + with iOS 10+ and Macs).
Charges and Authorizations
Your card will be charged in full once the first item(s) on your order ship. When you place an order on our website, an authorization is placed on your bank account for the amount of your order. An authorization is a communication from your bank to our payment system letting us know your card is valid and the required funds are available. These authorizations may show as “pending” on your bank statement until the funds are captured. Once the card is charged for the order, the authorization will drop off from your bank statement, typically within 1-2 business days.
Credit and debit card providers differ in how long they will hold an authorization for a pending transaction. If your order has an extended lead time, a member of our Payments team may reach out requesting to charge the card in advance to avoid losing the authorization. Authorizations and/or pending transactions will hold these funds on your bank account, which can result in overdraft fees. Better Than Your Mother’s assumes no liability for fees in the event of such an overdraft.
All pricing is listed in US Dollars ($) on the website. .
We accept payment via PayPal on our website as an additional payment option. A major credit card is still required to complete the transaction, as we do not accept gift cards, store cards, or account credits associated with your PayPal account.
We absolutely DO NOT return or refund the cost of cookies as they are a perishable item.
Please reach out to us at email@example.com for any help you may need with your order.