FAQs

FAQs

When do you Ship?

 

Better Than Your Mother’s provides deliveries through our logistics partners at Marvel Produce.

We provide service to the following areas:


NYC + The 5 Boroughs, New Jersey, parts of Pennsylvania, Connecticut and the Hamptons. We service areas within an 80-mile radius of our LIC facility (zip 11101 for reference). 


All NYC orders placed before 1pm are eligible for same day delivery (not available for customized orders).  All NYC orders made after 1pm will be delivered the following business day. 


Any orders placed for delivery outside of the NYC/5 boroughs footprint can take up to 3 business days to arrive. A BTYM rep will reach out with your ETA within 12 hours of your purchase.



We do not ship on Sundays, please plan accordingly.

 
 

What if I’m allergic to Nuts/Gluten/Dairy/Eggs/Soy?

  
Our facility handles tree nuts, gluten, dairy and eggs; Soy lectican is a binding agent in some of our ingredients. There is trace of all of these allergens throughout the BTYM Kitchen. If you or anyone receiving the box are allergic, please do not purchase.
 

RETURN POLICY

 
We absolutely do not return or refund the cost of cookies as they are a perishable item.
Please reach out to us at clientservices@betterthanyourmothers.com for any help you may need with your order.